(4.3 / 5)1696+ Ratings
Toddler Thing Reviews
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Feb 9, 2023
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Feb 8, 2023
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Feb 8, 2023
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Feb 7, 2023
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Feb 6, 2023
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Feb 4, 2023
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Feb 3, 2023
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Feb 3, 2023
Toddler Thing Customer’s Q&A
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Toddler Thing FAQs
What is Toddler Thing's shipping policy?
Orders are processed within 3 business days and the average arrival time is 15-30 days after dispatch. Due to the situation with the Coronavirus, there may be disruptions to the delivery service, and delivery delays can occasionally occur.
What is Toddler Thing's refund policy?
Toddler Thing offers a 30-day return policy for items that are unworn or unused, with tags, and in their original packaging. Customers need to request a return by contacting support@toddlerthing.com. Toddler Thing does not accept returns for sale items or gift cards.
What should I do if I receive a damaged or defective item from Toddler Thing?
Inspect your order upon reception and contact Toddler Thing immediately if the item is defective, damaged, or if you receive the wrong item. Toddler Thing will evaluate the issue and make it right.
Can I exchange an item I purchased from Toddler Thing?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.